Tips for your account

 create a strong password

• use a mix of uppercase and lowercase letters, numbers, and special characters
• avoid using easy-to-guess details like your birthdate or pet's name
• update your password every few months

2. enable two-step verification

• add an extra layer of protection by requiring a code sent to your phone or email
• this ensures that even if someone gets your password, they can't log in without your device

3. log out after each session

• always sign out when using a public or shared device
• closing the browser tab is not enough—use the official “log out” button

4. be careful with public wi-fi

• avoid logging into your account on unsecured networks
• if necessary, use a VPN to encrypt your connection

5. keep your contact info up-to-date

• make sure your email and phone number in your account are correct
• this allows you to quickly reset your password or receive security alerts

6. monitor your account activity

• regularly review your recent logins and claims history
• report any suspicious activity to Aetna's support team immediately